Whether you’re looking to save costs, replace an existing solution or implement new technology, getting the strategy right allows you to map the process and evaluate different approaches effectively.

At Alba Telecom we not only understand technology, but we also understand business. We pride ourselves on going the extra mile for our clients, considering all influences both inside and outside the organisation.

Alba Telecom provides our client with the confidence of working with a partner that has experience, a comprehensive understanding of what makes a good strategy and provides practical, impartial, independent advice.

Unified Communications (UC) is often a mix of technologies, and different products and manufacturers define it differently. Defining what is required by the business, matching this to what is available in the market and clearly stating what the benefits to the business will be is what is produced as part of our UC Strategy

By selecting to work with Alba Telecom we demystify all the jargon to provide you with real business benefits and costs savings for your business. We pull upon our experience and knowledge and work with our clients to form a strategy that facilitates your business goals, working within your budget.

Our Consultants have created strategies for companies of all sizes and by knowing the products and suppliers in the market we are confident in our ability to assist you at whatever stage you are.

For more information on how we can support you with your UC / Telephony strategy, please contact us here, or click on the button below to go to our UC page.

Getting your Contact Centre Strategy right can be the difference between winning and losing in any market. The Contact Centre is where customers go to, be served, get information, report faults, complain and most importantly, often, to make an order or reorder. Making these processes easy for the customer and easy for the business is the Contact Centre Strategy.

Why not proactively inform the customer of the information they are looking for before they contact you? Why not offer channels to your customers that don’t require more staffing resource but still meet the customer demand? Why not remove the friction from ordering to make the process easy for customers? These are all questions to review when creating an informed and outcome focused strategy.

At Alba Telecom we have helped many clients realise their goals based on real-world experience. We understand the market and through working with our clients understand the demands of the modern customer experience.

For more information on our contact centre consulting services click on the button below or contact us to discuss your project.

Secure , Reliable communication for your business.

The Wide Area Network (WAN) is likely to be one of the highest annual costs on any telecoms budget, it is paramount to securing the business from outside threats and fundamental to enabling staff to do their jobs.

However, business requirements, market conditions, costs, technology, service locations, suppliers and emotions towards the Cloud are all changing.  Businesses are moving to Cloud services in droves and now the network needs to catch up.

Alba Telecom not only look at the services you have today and how to support them but where you want to get to over the next 5+ years, how will the business change and what strategy be right for you? 

Our consultants work with our clients to ensure that not only are the technical requirements catered for but also the business requirements.  Our strategies are outcome-based meaning that they are pragmatic and based on real-world experience. A strategy will provide the roadmap to agile networking, better security, performance improvements and provide a detailed budget. 

At Alba Telecom we like to think differently and ensure our clients’ strategies meet the ever-changing needs of the business. We make sure that the benefits, risks, and costs are all laid out and easy to understand, with clear and concise recommendations.

A good mobile strategy provides flexibility for staff, improved functionality, reduces costs substantially and increases transparency for users and management.

At Alba Telecom our mobile strategy includes:

Mobile Audit – Review of all connections, ensuring they are in use and on the correct tariff.

Mobile Benchmark – Commercial review of costs against market rates to see what the likely cost savings may be if you decide to run a procurement.

New Initiatives – To map any new initiatives such as BYOD or infrastructure reductions.

Coverage Maps – To map coverage against user footprint.

OS Review – Compare and contrast different operating systems.

Budget – Provide a comprehensive budget for all services enabling a true total cost of ownership to be understood.

For more information on how we can support you with your Mobile strategy please contact us using the form below.

The Public Switched Telephone Network (PSTN) is the traditional analog telephone system that has been in use for decades. It comprises copper wires and circuit-switched technology to transmit voice calls.

The replacement for PSTN is IP-based voice services, often referred to as Voice over Internet Protocol (VoIP) or Unified Communications (UC). These services transmit voice and data over the internet using digital packets.

Many countries, including the UK, have announced plans to phase out PSTN services. In the UK, Openreach, a subsidiary of BT Group, plans to switch off PSTN services by 2025. This means that traditional landline services relying on copper wires will no longer be available.

Alba Telecommunications, specialise in helping businesses navigate the PSTN switch-off and transition to modern voice solutions. We can offer guidance, support, and tailored solutions to ensure a smooth transition.

PowrPods Interactive Marketing Hub are cutting-edge marketing solutions designed to captivate and engage consumers while offering a practical benefit – charging their mobile phones. It’s a versatile and customisable platform that can be branded to suit your company’s image and message.

The superb range of British designed PowrPods are so flexible they are a perfect fit for every business.

The superfast wired and wireless charging facility creates a magnetic field by attracting all consumers to this free essential service to keep them connected. The touch free hand sanitiser dispenser helps to keep all consumers safe.

The 18.5″ digital screen incorporates a 7.1 android operating systems which allows for any size of advertising campaigns, allows all video gaming to be transmitted and can be converted into a gambling portal. This superfast capacitive screen is basically a giant computer tablet that can operate via Bluetooth, NFC, Wi-Fi and USB memory Stick.

The slick unique style of both the Bistro and Casual dining charging stations provide multiple highly visible areas for branding. Instant brand awareness is fully achieved even before the phone is connected. Once the consumers phone is connected and charging, for the next 20 – 30 minutes YOUR brand and message is right there, no one walks away leaving their phone!

The PowrPod computerised LED screen displays content uploaded by PowrAds our proprietary cloud-based management system that will revolutionise the future of advertising.

Join the likes of Manchester United, Boohoo & Kwik Fit in implementing a PowrPod in your business.

The API Incubator platform is a valuable initiative to support the development and growth of application programming interfaces (APIs) and the startups and projects focused on them. The API Incubator helps businesses develop low cost mobile apps.
Benefits:

Cost Savings: By participating in the Low-Cost Mobile App Deployment Accelerator, businesses can significantly reduce the upfront and ongoing costs associated with mobile app development and deployment.

Speed to Market: The program’s resources and support streamline the development process, allowing businesses to bring their apps to market faster.

Technical Expertise: Businesses can tap into the knowledge and expertise of experienced mobile app developers and architects to ensure the quality and functionality of their apps.

Scalability: The cloud infrastructure and development resources provided enable businesses to scale their apps seamlessly as user demand grows.

Market Reach: Mobile apps can help businesses reach a broader audience, increase customer engagement, and enhance their competitiveness in the digital marketplace.

The Low-Cost Mobile App Deployment Accelerator within the API Incubator platform is designed to empower businesses to harness the potential of mobile apps without the financial burden traditionally associated with app development and deployment. It enables cost-effective app deployment, making mobile technology more accessible to a wide range of businesses.

Are you tired of dropped calls and frustratingly slow mobile data in areas with poor or no signal? Alba Telecommunications has the solution you need – Cel-Fi, a cutting-edge mobile signal boosting service designed to keep you connected, no matter where you are.

What is Cel-Fi?

Cel-Fi is a state-of-the-art, carrier-approved solution for boosting mobile cell signal strength in areas with weak or non-existent coverage. Whether you’re in a remote location, an underground office, or a building with thick walls that block signals, Cel-Fi can dramatically improve your mobile connectivity.

Why Choose Cel-Fi by Alba Telecommunications?

Carrier-Approved: Cel-Fi is not only powerful but also carrier-approved, ensuring that your boosted signal is reliable and compliant with your mobile network provider’s standards.

Plug-and-Play: Installation is a breeze. Our Cel-Fi solutions are plug-and-play, requiring no complex setup or technical expertise. Simply power up the system, and you’re ready to enjoy enhanced mobile signal strength.

Coverage for All Networks: Cel-Fi by Alba Telecommunications supports multiple mobile networks, making it a versatile choice for homes and businesses that use different carriers.

Seamless Connectivity: Say goodbye to dropped calls and slow data speeds. Cel-Fi ensures seamless voice calls, faster data downloads, and smoother video streaming.

Custom Solutions: We understand that every location is unique. That’s why we offer customised Cel-Fi solutions tailored to your specific needs. Whether you need signal boosting for a small office or a large industrial space, we have you covered.

How Cel-Fi Works:

Cel-Fi intelligently captures the available outdoor signal, amplifies it, and redistributes it within your building or area. This means you’ll have a strong and reliable mobile signal wherever you need it, without interference or noise.

Applications:

Residential: Enjoy clear calls and faster internet at home, even in areas with weak mobile signal.

Commercial: Boost employee productivity and customer satisfaction by ensuring a strong mobile signal in your office, retail store, or warehouse.

Remote Locations: Keep remote job sites connected, improving communication and safety for your workforce.

Emergency Services: Ensure that first responders and emergency services have dependable mobile connectivity during critical situations.

Stay Connected, Anywhere You Go:

With Cel-Fi by Alba Telecommunications, you’ll never have to worry about dropped calls or slow data again. Say hello to improved mobile signal strength and seamless connectivity. Don’t let poor signal quality hold you back; contact us today to discuss how Cel-Fi can benefit your home or business.

Empower your mobile connectivity with Cel-Fi by Alba Telecommunications. Stay connected, anywhere you go.